FAQS

HealthTok is a digital platform that connects you with qualified medical experts for consultations, diagnoses, and healthcare guidance. With HealthTok, you can access professional health services from the comfort of your home, ensuring that your healthcare needs are met promptly and efficiently.

Booking an appointment on HealthTok is simple: - Sign in to your account. - Browse through available doctors or medical experts. - Select your preferred specialist and choose a convenient time for your consultation. - Confirm your booking and receive an appointment confirmation.

To sign up: - Visit our website or download the HealthTok app. - Click on the "Sign Up" button. - Fill in your personal information, such as your name, email, and phone number. - Verify your account via the confirmation link or code sent to your email or phone. - You’re now ready to access healthcare services!

You can subscribe to a HealthTok package by: - Signing in to your account. - Navigating to the subscription section. - Selecting a package that suits your needs (e.g., individual, family, or corporate). - Choosing your payment method and confirming your subscription. You’ll be able to access exclusive healthcare services based on your subscription plan.

If you encounter any issues or disputes, you can: - Contact our support team via the “Help” section on the website or app. - Provide a detailed description of the issue. - Our support team will review and resolve your complaint promptly. For urgent matters, you can also reach us via email or phone.

Yes, HealthTok operates 24/7. You can book appointments, access consultations, and receive medical advice any time, ensuring healthcare services are available when you need them.

HealthTok offers access to a wide range of healthcare professionals, including general practitioners, specialists (such as dermatologists, cardiologists, etc.), therapists, and nutritionists. You can browse through the list of professionals based on your specific needs.

Absolutely. HealthTok follows strict security protocols and data privacy regulations to ensure that your personal and medical data remain safe and confidential. We use encryption and other security measures to protect your information.

Yes, you can easily cancel or reschedule an appointment. Simply: - Go to your appointment details in the app or website. - Choose the option to cancel or reschedule. Please note that cancellation policies may vary depending on the doctor's availability and the type of consultation.

HealthTok accepts a variety of payment methods, including credit/debit cards, mobile payments, and bank transfers. You can securely add and manage your payment options in your account settings.